June 2, 2008

Tech. Stations Large and Small

One of the factors that helps a growing practice increase efficiency is having one or more technicians to do pre-testing and assist the doctor in many ways. Some ECP's describe their lead technician as the "quarterback" of the office who manages the movement of patients to create a smooth patient flow for the doctor.

Even a practice under 3,000 SF can benefit from having a small "tech station" where technicians can use a lensometer, do paper-work and keep an eye on the exam rooms. In larger offices a tech station is almost a necessity if you want maximum productivity for your techs. Give them a computer, a file drawer and any other equipment they need.

The placement of a tech station is critical. Techs need to see what is going on, who needs help, and who is ready to move in or out of an exam room. The need for these visual sight lines must be anticipated by the designer and created in the floor plan stage of the design. If a tech station has not been planned in from the start it's unlikely that you'll have space to add one later.

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