March 17, 2009

20/20's Retail Design Survey 2008

Just in case you missed this article from the
August 2008 issue of 20/20, here it is.

No matter how good your service is, no matter
how fantastic your product, the look of your
practice is a very vital part of how you are
perceived by your patients. While 20/20 would
never downplay the importance of providing
excellent healthcare and great customer service,
part of that service is having a dispensary that
reflects an image of high-quality and trust.

How you display products is many times just
as significant as the products themselves.
Read more:

Dr. Todd Wiley's Office Featured in Eyecare Business

Nature was the inspiration for Spokane,
Wash.-based Advanced Eye Care's new
5,400-square-foot eco-friendly practice
and dispensary. In fact, owner Todd Wylie,
OD, has a penchant for plants and the great
outdoors. "My family does a lot of outdoor
activities and we have a greenhouse at our
home," he says.

When the opportunity to move into a new
space came forward, Wylie knew he wanted
to make it as earth-friendly as possible and
also bring a nature-inspired theme indoors.
Read more:

1st Quarter News

Well, the first quarter of 2009 is nearly over
and I'm hearing good news from our clients.
January and February were tough months for
a few people, but lots of practices are doing
just fine.

One New York client's office was torn up with
major expansion and remodeling during those
months. They managed to work through it all
without closing for even one day.

His numbers were slightly ahead of last year
despite the construction. I can't wait to hear
how the practice does after a couple of full
months in the totally renovated facility.
Photos coming soon.

Another client in Louisiana was named
"2008 Business of the Year" by the Chamber
of Commerce. This new building is a modern
interpretation of the genteel Acadian style
unique to the region. Photos coming soon.

I have decided that we are not participating
in any economic downturn, slowdown or
recession. I hope you have decided the
same thing for your practice.

January 23, 2009


When the “got to have a new office” bug bites, you may find yourself in a dilemma. Your growth has flattened. You’re seeing the maximum number of patients possible. The optical needs a facelift. You have no room for more equipment or more staff. Check out the whole story here